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The Number One Educational Resource for the Game Industry

Session Name:

DEFCON: A Basic Guide to Crisis Management

Overview:

While it should be the exception, not the norm, it is inevitable that a crisis of some degree will rear its ugly head. Community/public relations veteran Val Massey of CCP will give you the tips and tools you'll need to calmly weather the storm and get things back on track.

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  • GDC Online 2011
  • Valerie Massey
  • CCP Games
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  • Customer Experience
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